Quality Control Manager-Janitorial

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work. 

Why This Role Matters  

In this role, you'll combine data, inspections, training, and collaboration to strengthen contract performance, support operational excellence, and help advance Didlake's mission of creating meaningful employment opportunities for people with disabilities. 

If you're passionate about quality, continuous improvement, and developing high-performing teams, we'd love to hear from you. 

What You Will Do  

• Lead quality assurance and quality control activities for assigned federal contracts. 

• Conduct inspections, monitor contract performance, and verify compliance with quality standards. 

• Analyze quality metrics and identify opportunities for continuous improvement. 

• Manage the CMMS and ensure accurate reporting of inspections and work orders. 

• Prepare quality reports, Quality Control Plans, and required contract documentation. 

• Train employees on quality standards, SOPs, inspection processes, and system usage. 

• Partner with Operations leadership to improve service delivery and customer satisfaction. 

• Build strong relationships with customers while supporting a culture of safety, accountability, and excellence.