Vendor Resource Management Coordinator

Do you want to join an organization that invests in you as a Vendor Resource Management Coordinator? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

This position does not require a coder background.

Candidate must exhibit technical skills.

Job Summary and Qualifications

As a Vendor Resource Management Coordinator, you will be responsible for providing support and assistance to the VRM Management team for vendor scheduling, generating and analyzing reports, system access provisioning, tracking and monitoring of quality, productivity, and work queues. 

What you will do in this role:  

• Generates and distributes various monitoring reports including but not limited to: pend queue reports (PM), CAC Assigned/HOLD reports, quality reports, rebill reports, NMI rejection reports, MTURC mismatch reports, and prebill log reports 
• Performs and distributes weekly trending and rollup reporting on various reports/monitors (ex. Mailbox stats, URC mismatches, NMI rejections, pend queue/CAC Assigned/ HOLD etc). 
• Assists Data Analysts to maintain data integrity of the SharePoint team room and VRM error log 
• Saves recordings and transcripts for VRM team department meetings 
• Submits system access requests for vendor users 
• Assists in maintaining the vendor staff lists 
• Assists in scheduling coding resources appropriately according to established need as directed by the VRM Manager/Director 
• Communicates work schedules and daily schedule changes to the vendors including weekends as needed and directed 
• Reviews and updates vendors daily production report in internal reporting tools 
• Reviews and updates daily CAT files for internal tracking and review 
• Works the Mailbox on a daily basis to ensure all incoming emails are triaged and flagged appropriately and also logged on the mailbox log for VRM team members to process 
• Maintains a working knowledge of the scheduling tools and reporting functionality 
• Serves as a backup to prepare reports from the scheduling tools as needed 
• Assists with entry, calculation, and tracking of vendor productivity and/or quality data as needed 
• Assists with maintenance and tracking of coder education as needed 
• Maintains various files as requested by VRM Management 
• Tracks and trends data as needed and provides outcome reports to VRM Management 

What qualifications you will need:  

• High school diploma or GED required 
• Prior scheduling experience is preferred. 
• Minimum 1-year acute care hospital HIM experience preferred. 
• Strong excel knowledge 

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Vendor Resource Coding Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.